Refund policy

REFUND POLICY — D2 Consulting LLC, DBA D2 | Eventful Creatives

Effective Date: July 27, 2026

All products sold by D2 | Eventful Creatives are custom-designed digital services created specifically for each individual order. Due to the personalized nature of this work, the following refund policy applies:

BEFORE DESIGN WORK BEGINS: If you have not yet submitted your design details form, you may request a full refund within 24 hours of purchase by contacting us at D2Shopify@D2Consulting.Group. Please include your order number in your request.

AFTER DESIGN WORK HAS BEGUN: Once you have submitted your design details form and the design process has started, all sales are final. No refunds will be issued for orders where design work has been initiated.

PREVIEW AND REVISIONS: Each order includes one design preview and one round of revisions at no additional charge. You will have the opportunity to review your design and request reasonable adjustments before final delivery. Additional revision requests after the final approved delivery are available for $5.00 each.

DELIVERY: All products are digital files delivered electronically via email. No physical products are shipped.

DISPUTES: If you experience any issues with your order, please contact us before filing a dispute with your payment provider. We are committed to resolving any concerns directly and promptly.

Questions about this policy may be directed to D2Shopify@D2Consulting.Group.